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Translate PDF. Amadeus Selling Platform Vista offers you a graphical interface to the Amadeus system making it easier for you to sell travel, increase your productivity and focus on delivering great customer service.
Designed using the latest web technology, the intuitive graphical interface enables both new and expert users to make the most out of the Amadeus system. The Graphic page provides intuitive access to familiar Amadeus host functionality for any agency. To complete a transaction, click on a button and fill in the blanks. You can book and price flights, reserve hotel rooms and cars, and view information on a full range of travel services. Pop-up instructions and explanations guide the novice user.
Select the work areas you would like to sign in to and click on sign in icon. You can also signing in to practice training. Sign in to production mode JI 2. When agents share a terminal, each agent can work independently in a different area.
When one agent uses a terminal, that Agent can use all six work areas. You must ignore or end transacts the PNR before you can sign out. The Amadeus system scans all signed-in terminals at minute intervals. If you have not performed a transaction on your terminal within the last 30 minutes, the terminal is automatically signed out. Move between Areas When you sign in to more than one area, you can move from one to another by entering JM Followed by the work area you want to Move to.
For example: JMB If you want to move to another area where more than one agent is signed in to the same Terminal, enter JM and the last two letters of your sign.
However, the local security functions in Amadeus allow many of the security features of an office to be maintained by one or more people in that office. Such a person is known as the local security administrator LSA. The LSA can create and maintain sign banks and security profiles for the agents in his or her office.
Any security attributes that the LSA does not enter will take the values from the office default attributes. The office id is structured as follows, For Example office id: DOHQR Explanation: DOH City or airport code for terminal location QR Corporate code for airline, travel agency, hotel, car, etc… 2 Corporate qualifier code as travel agency 0 - System user airlines 6 - Tour provider 1 - Participating airlines 7 - Surface provider 2,3- Travel agencies 8 - Other provider 4 - Hotel provider 9 - Wholesaler 5 - Car provider Office number The office profile is the security record which controls many functional features at office level.
An office profile record is attached to each existing office id. Many transactions check the office Profile for security reasons.
They must be stored individually. Online help is intended to provide you with the most up to-date support in the use of The Amadeus central system.
The information it contains is immediately updated as soon as functional enhancement is made to the system. You can display help Information any time, even before you sign in to the system, by entering: HELP or HE You can also access help in the following ways: - By Subject index - By Transaction code - By Quick path The main subject index provides quick paths to various subjects. For example, the fares subject Contains over 20 pages dealing with various aspects of fares. To request help for A Transaction, enter: HE transaction code For example: HE FQD To access help pages, you have a choice of quick path entries, which all begin with: HE You can find some of these quick paths listed in the main help index, or in the alphabetical index, or within a page.
The information in a help page usually begins with an example of the basic entry you can use for that application. A table of contents follows which lists the sections in the page and indicates how to display them. You can display AIS pages at any time, even when you are not signed into Amadeus. If you are working in Amadeus, you can display AIS and then return to your previous activity. You can move to the page you want to display by using special short commands called quick paths.
For both adding and subtracting, the entry is the same: DFP10 You can use the DD transaction as: A calendar: To display days of the week, dates, and the number of days between different dates.
A clock: To display the time at different locations, time differences, and elapsed Flight times. Availability and schedule displays contain flights for airlines that have a sales agreement with Amadeus. Airlines can have the following access levels with Amadeus: Access Indicator Description : Amadeus Access Update o Real-time schedule information including flight irregularities is shown in Amadeus principal displays.
Amadeus Access Sell o Seats sold from any Amadeus display are immediately confirmed or rejected by the airline. So booking confirmations are guaranteed. Blank Standard Access o Flight schedules and availability are updated weekly via tape or teletype message.
Based on the transaction code and parameters you use to request the display. Amadeus Schedule An Amadeus schedule display shows all flights operated by all airlines who submit schedule Information to Amadeus, for airlines that have a sales agreement with Amadeus, availability status codes are shown for each class of service, regardless of whether seats are Available, availability Status codes are shown for each class of service, regardless of whether seats are available.
The schedule display also shown flown flights availability and schedule displays include flights up To days in the future less for some airlines And up to 3 days in the past are stored in the system. Flights in the past are shown in an availability display without availability status Codes. If you do not specify A time, the display includes flights departing up to one hour before The current time for the current date or flights departing from midnight on The day of departure for a future date.
By Departure Time Display A display by departure time AD or SD shows flights in order of departure and starts with flights departing up to one hour before the time you specify. If you do not specify a time, the display starts with flights departing up to one hour before the current time for the current date or flights departing from mid night on the day of departure for a future date.
If you do not specify a time, the display starts with flights arriving up one hour before the current time for the current date or flights arriving from Mid night on the day of arrival for a future date.
By Elapsed Travel Time Display A display by elapsed travel time AE or SE shows flights in the order determined by the following calculation: the actual elapsed flight Time including stopover and connecting time plus the time between the departure time you specify and the actual departure time of the flight. For example: Assuming you specify a departure time of , the following table shows the order in which four flights would appear on the availability or schedule display.
The order of flights described below applies to all types of availability and schedule display for European Union regulations except USA. Non-stop flights, by departure time earliest to latest 2. Direct flights, by elapsed flight time shortest to longest 3. Flights with an equipment change en route and connections by elapsed flight time Two and three segment connections, online connections, and interline connections are not sorted. Using standard Amadeus entries, you can obtain current information on availability of seats through a real Time link between Amadeus and the airline.
By accessing the airline's reservation system directly, you can see the last seat available on a flight, without the airline rejecting the booking after end transaction.
Flights can be sold even if they are on request, or show a waitlist status on other types of Amadeus display. You can see up to maximum of 26 classes of service in a direct access display. All Amadeus users can directly access the inventory systems of the Airlines that have a direct access agreement with Amadeus.
Link between Amadeus and the airline inventory system for 3-minutes only. When you know that the airline has a direct access agreement with Amadeus, enter the number 1 Followed by the two-letter airline code. You can only use the availability-by-departure time AD Transaction code. It provides the most up-to-date planned and operational information about a particular flight both before and after departure. Flight information is available for airlines that have a sales agreement with Amadeus.
If you request FLIFO for a flight operated by another Airline, the system displays an error message telling you that flight information is not available. This entry is used to display the latest known operational details of the flight. Each PNR consists of a collection of information items called elements.
A PNR can contain a maximum of elements but it must contain the following five mandatory elements: - Name element A passenger name - Itinerary element A booking for a flight or other service - Contact element A telephone number, or contact information for the person making the booking - Ticketing element An indication of the arrangements for issuing a ticket for the booking - Received from element The Name of the person who has mad the booking After you have entered the five mandatory elements, you can use an end transaction entry to file the record in The Amadeus central system.
Single Passenger Name To enter a name element for a single passenger, you enter the transaction code NM followed by followed by the passenger's surname, a slash, and the given name or initial. You can also add a title, preceded by a space. The system uses the passenger type codes for fare pricing and to create OSI or SSR elements that identify the status of certain passengers.
In general, you can enter only one type code per passenger. The exceptions are the infant and id codes, which you can combine with other type codes.
You enter the passenger type code between parentheses immediately after the first name or title. For child passengers between the ages of 2 and 11, you must use the type code CHD. This is useful for Family parties, etc. Enter NM followed by the number of passengers sharing the surname, followed by a slash and the given name and title of each Passenger, with each passenger separated by a slash. The transaction code NM is required only at the beginning of the entry or we can enter multiple surnames with using; in the end of every title.
This type code is exceptional as it is entered with the accompanying adult passenger. Each individual itinerary element is called segment. When you know all the details for a specific flight, you can book a seat using a long sell entry. A long sell entry is also called a direct sell entry. The long sell entry does not refer to an availability or schedule. Every passenger in the PNR must be covered by a contact element.
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